01
First cold snap in October and the heat pump will not come on at all.
What we do: We treat no-heat calls as priority and hold same-day slots. The tech checks the thermostat, contactor, capacitor, and defrost board, then repairs the failed part. Most no-heat calls are a capacitor, contactor, or thermostat issue we can fix in one visit.
→ Heat restored the same day, usually within two to four hours of arrival, with a warrantied part and a clear price.
02
July heat wave and the upstairs unit is running but not cooling below 78 degrees.
What we do: We test refrigerant pressures and amp draw, clean the coil, and check the capacitor. If there is a leak, we find it, seal it, pull a vacuum, and recharge with R-410A or R-32 to spec. If the compressor is failing, we show you the readings.
→ Cooling restored and the temperature split back in the 18 to 22 degree range, so the system holds setpoint instead of running all day.
03
You are selling a home in Old Town Manassas and the buyer's inspector flagged the heat pump.
What we do: We run a full system inspection, document pressures, amp draws, and temperature splits, and repair any flagged issues. You get a written report you can hand to the buyer's agent, and we handle the repair before closing.
→ A clean inspection report, a repaired system, and a closing that does not get held up by HVAC findings.
04
The heat pump is 14 years old and the repair quote is close to half the price of a new unit.
What we do: We give you both numbers honestly: repair cost versus replacement cost, plus the efficiency difference. If replacement makes sense, we size the new system with a load calculation and handle the install and permit.
→ A clear decision with no pressure, and either a reliable repair or a new system that cuts your monthly electric bill.